Adding another string to its bow, Starling now pays 3.25% AER on balances of up to £5,000 (it previously paid 0.05%). It's still one of the cheapest banks on the market for both spending abroad (the Starling debit card is fee-free for purchases and foreign ATM withdrawals anywhere in the world) and overdrafts (as low as 15%, depending on your credit score). Like most banks, it fell slightly short of the mark for telephone banking, though accounts are primarily operated via the app. Starling is once again named a WRP having secured the top customer score for the fourth year running.Ĭustomers gave it the top rating for service overall, complaints handling, mobile banking and online banking. Customer score (satisfaction and likelihood to recommend): 83%.

Starling Bank - Which? Recommended Provider Our bank reviews include our Which? Recommended Providers (WRP), plus some banks that narrowly missed out. Where n/a appears, we were unable to rate the bank's product. Where banks have multiple accounts, we have shown the highest score it achieved from our analysis. Product score: based on Which? analysis of dozens of different elements, including fees and charges, and how you can operate the account. Customer score: based on a survey of 4,550 current account holders in August 2023. Triodos Bank is also an Eco Provider, but isn't in this table because it didn't receive the minimum number of respondents for a customer score.

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